Resident Services

BHA Resident Services Contacts

BHA Resident Services Staff
Danielle Mendola	Resident Services Program Director	dmendola@brooklinehousing.org	617-277-2022 x315
Jacqueline (Jacky) Lara	Self Sufficiency Program Coordinator	jlara@brooklinehousing.org	617-992-1152
Service Coordination at BHA Family Housing (Brookline Center for Community Mental Health)
Stephanie Louidor	Service Coordinator – 22 High St./Walnut St. & High St. Veterans	StephanieLouidor@brooklinecenter.org	857-707-3483
Giselle Manjarres	Service Coordinator - Trustman, Egmont, 86 Dummer St. Transitional Housing Program Case Manager	GiselleManjarres@brooklinecenter.org	617-735-6870
BHA Clinical Care Line			857-370-6633
Contracted Services at BHA Sites for Seniors and Persons with Disabilities
Effie Hathaway	Director of Community Life (Hebrew Senior Life)	EffieHathaway@hsl.harvard.edu	857-225-2233
Jenny Tran	Service Coordinator - 61 Park St. (Hebrew Senior Life)	JennyTran@hsl.harvard.edu	617-939-5254
Daisy Torres	Care Coordinator - 90 Longwood Ave., 190 Harvard St. (Springwell)	dtorres@springwell.com	617-972-5627
Springwell Case Management Line			617-926-4100

General Community Resources

Allston Brighton Community Financial Management Program - 855-687-7345
Free tax preparation, medical debt resolution, credit counseling.
Brookline Arts Center - (617) 566-5715
Arts programming for public housing residents
Brookline Community Mental Health Center - 617-277-8107
Mental health counseling, service coordination for BHA residents, and safety net program
Brookline Interactive Group
Integrated media and technology education center and a community media hub
Public Library of Brookline
Three locations with many free resources and activities for residents of all ages
Women Thriving Inc.
Opportunities for women with low income to thrive through learning, leadership development, and community.

Resources for Seniors

Brookline Senior Center - (617) 730-2753
Center-based programs and services for elderly in health, arts, nutrition and recreation.
Springwell - Case Management Line: (617) 926-4100
Care coordination, community activities, and other services for BHA seniors

Children, Youth, & Family Resources

Steps to Success Inc. - (617) 713-5310
Comprehensive support for low-income students in Brookline schools from elementary grades through college.
Brookline Early Education Program (BEEP) - (617) 713-5471
Preschool for children ages 3-5
Brookline Recreation Department
Summer camps, swimming, sports, health & wellness, childcare, trips, & special events.

With housing as a base, the BHA Resident Services Program (RSP) promotes well-being and opportunity for residents of all ages, abilities, languages and backgrounds. In collaboration with our partners, the BHA programs seeks to reduce barriers so that every resident is connected with the resources and supportive relationships to maintain healthy, stable tenancies and to participate fully in the Brookline community. Services include:

Care coordination and community activities at properties for BHA seniors and persons with disabilities (in partnership with Springwell)
Service coordination for residents of BHA family properties (in partnership with the Brookline Center for Community Mental Health)
Self Sufficiency Program for adult residents of state family developments (Egmont, Trustman, and High St. Veterans)
Other resources and programming as updated on BHA website, community areas, and resident newsletters

Community News & Events

Notice of Public Hearing

Brookline Housing Authority
Board of Commissioners' Monthly Meeting

December 12, 2023 at 4:30 PM
90 Longwood Avenue

Members of the public are also invited to join the meeting via Zoom:

https://us02web.zoom.us/j/86271044831?pwd=VlFTMXI4SDBDOXVERVgvbkpQQUlEUT09

Meeting ID: 862 7104 4831

Passcode: 698892

Resident Services