Resident Services

BHA Resident Services Contacts

BHA Resident Services Staff
Danielle Mendola Resident Services Program Director
Jacqueline (Jacky) Lara Self Sufficiency Program Coordinator (617) 992-1152
Grace Mitchell Senior Services – Wellness & Inclusion Specialist (857) 225-2233
Brookline Center for Community Mental Health (Service Coordination at BHA Family Housing)
Stephanie Louidor Service Coordinator – 22 High St./Walnut St. & High St. Veterans (857) 707-3483
Katja Berger Service Coordinator – Egmont, Trustman, & 86 Dummer St. (617) 735-6870
Springwell (Senior Services)
Anne Francois Care Coordinator - 50 Pleasant St. (617) 972-5645
Daisy Torres Care Coordinator - 90 Longwood Ave., 190 Harvard St, 61 Park St. 617-972-5627
Springwell Case Management Line (617) 926-4100

General Community Resources

Resources for Seniors

  • Brookline Senior Center - (617) 730-2753
    Center-based programs and services for elderly in health, arts, nutrition and recreation.
  • Springwell - Case Management Line: (617) 926-4100
    Care coordination, community activities, and other services for BHA seniors

Children, Youth, & Family Resources

With housing as a base, the BHA Resident Services Program (RSP) promotes well-being and opportunity for residents of all ages, abilities, languages and backgrounds. In collaboration with our partners, the BHA programs seeks to reduce barriers so that every resident is connected with the resources and supportive relationships to maintain healthy, stable tenancies and to participate fully in the Brookline community. Services include:

  • Care coordination and community activities at properties for BHA seniors and persons with disabilities (in partnership with Springwell)
  • Service coordination for residents of BHA family properties (in partnership with the Brookline Center for Community Mental Health)
  • Self Sufficiency Program for adult residents of state family developments (Egmont, Trustman, and High St. Veterans)
  • Other resources and programming as updated on BHA website, community areas, and resident newsletters

Community News & Events

32 Marion Street Redevelopment Project Awarded Competitive Subsidy by

Department of Housing and Community Development 


Tuesday, December 13, 2022

DHCD Annual Plan - December Board Meeting

4:30 p.m. in-person/hybrid meeting at 90 Longwood


Meeting ID: 834 1171 1186

Passcode: 557618

Dial by Phone (929) 205 6099

Meeting ID: 834 1171 1186

Passcode: 557618