Resident Services

With housing as a base, the BHA Resident Services Program (RSP) promotes well-being and opportunity for residents of all ages, abilities, languages and backgrounds. In collaboration with our partners, the BHA programs seeks to reduce barriers so that every resident is connected with the resources and supportive relationships to maintain healthy, stable tenancies and to participate fully in the Brookline community. Services include:

  • Care coordination and community activities at properties for BHA seniors and persons with disabilities (in partnership with Springwell)
  • Service coordination for residents of BHA family properties (in partnership with the Brookline Center for Community Mental Health)
  • Self Sufficiency Program for adult residents of state family developments (Egmont, Trustman, and High St. Veterans)
  • Other resources and programming as updated on BHA website, community areas, and resident newsletters
Please see the bottom of this page for current community events and announcements.
Click the “contacts” tab above to be connected to the care or service coordinator assigned to your property.
Click the “resources” tab above to learn more about community programs in Brookline.

Community News & Events

Board of Commissioners' Meeting

Tuesday, February 8, 2022 at 4:30 pm

To join meeting:

Meeting ID: 823 7417 8535

Passcode: 308389

Resources and Services

Brookline Housing Authority staff partners with other agencies that provide our residents and Section 8 Housing Choice Voucher holders living in Brookline with services that: help the elderly and disabled continue to live in their apartments; advance the educational boundaries of children and parents; provide skills and experience for employment; and much more. Please review the programs below and take advantage of any or all of them that suit your situation. Each program can point to many success stories, and we would like yours to be one.

If you feel that you need help to arrange services, please do not hesitate to complete the form above or contact your property manager.

General Community Resources

Resources for Seniors

  • Brookline Senior Center - (617) 730-2753
    Center-based programs and services for elderly in health, arts, nutrition and recreation.
  • Springwell - Case Management Line: (617) 926-4100
    Care coordination, community activities, and other services for BHA seniors

Children, Youth, & Family Resources

BHA Resident Services Contacts

BHA Resident Services Staff
Danielle Mendola Resident Services Program Director (617) 413-4186
Jacqueline (Jacky) Lara Self Sufficiency Program Coordinator (617) 992-1152
Stephanie Di Dio Self Sufficiency Program Coach (617) 981-9130
Brookline Center for Community Mental Health (Service Coordination at BHA Family Housing)
Stephanie Louidor Service Coordinator – 22 High St./Walnut St. & High St. Veterans (857) 707-3483
Katja Berger Service Coordinator – Egmont, Trustman, & 86 Dummer St. (617) 735-6870
Springwell (Senior Services)
Anne Francois Care Coordinator - 50 Pleasant St. (617) 972-5645
Natisha McCants Care Coordinator - 61 Park St. (617) 607-1114
Daisy Torres Care Coordinator - 90 Longwood Ave., 190 Harvard St., Colonel Floyd (617) 972-5627
Springwell Case Management Line (617) 926-4100