Resident Services

BHA Resident Services Contacts

BHA Resident Services Staff
Danielle Mendola Resident Services Program Director dmendola@brooklinehousing.org
Jacqueline (Jacky) Lara Self Sufficiency Program Coordinator (617) 992-1152 jlara@brooklinehousing.org
Grace Mitchell Senior Services – Wellness & Inclusion Specialist (857) 225-2233 mgmitchell@brooklinehousing.org
Brookline Center for Community Mental Health (Service Coordination at BHA Family Housing)
Stephanie Louidor Service Coordinator – 22 High St./Walnut St. & High St. Veterans (857) 707-3483 stephanielouidor@brooklinecenter.org
Katja Berger Service Coordinator – Egmont, Trustman, & 86 Dummer St. (617) 735-6870 katjaberger@brooklinecenter.org
Springwell (Senior Services)
Anne Francois Care Coordinator - 50 Pleasant St. (617) 972-5645 Afrancois@springwell.com
Natisha McCants Care Coordinator - 61 Park St., 90 Longwood Ave., 190 Harvard St., Colonel Floyd (617) 607-1114 nmccants@springwell.com
Springwell Case Management Line (617) 926-4100

General Community Resources

Resources for Seniors

  • Brookline Senior Center - (617) 730-2753
    Center-based programs and services for elderly in health, arts, nutrition and recreation.
  • Springwell - Case Management Line: (617) 926-4100
    Care coordination, community activities, and other services for BHA seniors

Children, Youth, & Family Resources

With housing as a base, the BHA Resident Services Program (RSP) promotes well-being and opportunity for residents of all ages, abilities, languages and backgrounds. In collaboration with our partners, the BHA programs seeks to reduce barriers so that every resident is connected with the resources and supportive relationships to maintain healthy, stable tenancies and to participate fully in the Brookline community. Services include:

  • Care coordination and community activities at properties for BHA seniors and persons with disabilities (in partnership with Springwell)
  • Service coordination for residents of BHA family properties (in partnership with the Brookline Center for Community Mental Health)
  • Self Sufficiency Program for adult residents of state family developments (Egmont, Trustman, and High St. Veterans)
  • Other resources and programming as updated on BHA website, community areas, and resident newsletters

Community News & Events


32 Marion Street Redevelopment Project Awarded Competitive Subsidy by


Department of Housing and Community Development 


CLICK HERE


Board of Commissioners' Monthly Meeting

via Zoom

Tuesday, September 27, 2022 at 4:30 p.m.

Join Zoom Meeting:

https://us02web.zoom.us/j/81074825632?pwd=UnMwN2JtZ05JWmd5ODhQNVk3dkgrZz09

Meeting ID: 810 7482 5632

Passcode: 081177 

Dial by Phone:

 (929) 205 6099 US

 Meeting ID: 810 7482 5632

Passcode: 081177