Maintenance

Routine Work Order Requests

To submit a work order request for routine maintenance call 617-277-1884, or send an email by clicking here. When you submit a maintenance request, please give your name, street address including any apt. number, return phone number, and a brief description of the problem. Remember to request and write down your work order number for future reference.

Emergency Work Order Requests

For emergency maintenance issues during normal business hours, call 617-277-1884. If you reach the voice mail or there is no answer, call 617-277-2022 and press zero (0) to reach the Main Office Receptionist.

For emergency maintenance issues outside normal business hours (nights, weekends, or holidays), call 617-277-2022. Our answering service will assist you and notify the on-call maintenance staff. Remember to speak clearly and slowly. Give the operator your name, street address including any apt. number, return phone number and a brief description of the problem.

Examples of Emergency Maintenance

Examples of an emergency maintenance issue are lock outs, no heat, no hot water, flooding, burst pipes, or toilet overflow. Remember to speak clearly and slowly. Give the operator your name, address, apt. number, return phone number and a brief description of the problem.

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